Frequently Asked Questions
What is the expected delivery time?
For finished products, it takes approximately 15 working days after deposit. If you are ordering modules only, the lead time is around 7 days.
How long is the warranty period for the LED screens?
We provide a 3-year warranty covering non-artificial damage to ensure long-term reliability for your project.
Are the products currently available in stock?
Yes, we maintain a regular inventory of our standard models to ensure quick dispatch.
How are shipping costs calculated?
Shipping costs depend on the total weight and destination. We always strive to select the most cost-effective and safest transport method based on your specific quantity.
How is quality control managed during production?
Quality is our top priority. Every single panel is fully assembled and undergoes rigorous testing before being packed and shipped to our customers.
Does the product support different control systems?
Yes, our LED displays are compatible with major control systems including Novastar, Linsn, and Colorlight.