Frequently Asked Questions
What's the delivery time for the LED products?
Finished products are usually ready within 15 working days after receiving the deposit. If you require only modules, the preparation time is approximately 7 working days.
How long is the warranty period offered?
We provide a 3-year warranty for non-artificial damage to ensure long-term reliability and performance.
Are the products currently in stock?
Yes, we maintain a standard stock for common models to ensure quick turnaround times for our clients.
How are freight costs calculated?
Shipping costs depend on the total weight and volume. We coordinate with logistics partners to choose the most cost-effective and safest method based on your specific order quantity.
How is product quality controlled at the factory?
Quality is our top priority. Every single product undergoes full assembly and rigorous testing before the final packaging and shipping process.
What control systems are compatible?
Our displays are highly compatible and support major industry systems including Novastar, Linsn, and Colorlight.