❓ Frequently Asked Questions
What's the delivery time?
Finished products are usually ready within 15 working days after deposit. For separate modules, the lead time is approximately 7 days.
How long is the warranty period?
We offer a 3-year warranty for non-artificial damage.
Do you have products in stock?
Yes, we maintain stock for standard models to ensure quick turnaround.
How is freight cost calculated?
Shipping costs depend on the total weight and volume. We will select the most cost-effective and safe delivery method based on your order details.
How is quality control managed?
Quality is our priority. Every product undergoes full assembly and rigorous testing before the final packing and shipping process.
Can I get technical support for installation?
Yes, we provide comprehensive installation instructions and technical support to ensure your LED wall is set up correctly.