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Frequently Asked Questions
What is the typical delivery time for orders?
For finished products, they are usually ready within 15 working days after the deposit is received. LED modules can be ready within 7 days.
How long is the warranty period for these LED displays?
We provide a 3-year warranty for non-artificial damage to ensure long-term reliability and support for our customers.
Are these products currently in stock?
Yes, we maintain a standard stock level for popular models to ensure rapid dispatch for urgent projects.
How are freight and shipping costs calculated?
Shipping costs depend on the total weight and destination. We always seek the most cost-effective and safest shipping methods based on your specific order quantity.
What quality control measures are in place?
Quality is our priority. Every product undergoes full assembly and rigorous testing before it is cleared for packing and shipping.
Can the color temperature and brightness be adjusted?
Yes, the color temperature is adjustable from 3000K to 12000K, and brightness levels can be tuned to suit different indoor environments.