Frequently Asked Questions
Q1: What is your minimum order quantity (MOQ)?
We accept orders of any quantity. Competitive pricing is available for larger volume negotiations.
Q2: What is the typical lifespan of an LED display?
LED displays are designed to last typically 100,000 hours, depending on component quality and environmental usage conditions.
Q3: How long is the standard delivery time?
Depending on order size and complexity, finished LED screens are usually delivered within 10-20 days.
Q4: What is the warranty period for your products?
Our standard warranty is 2 years. Extended warranty options can be provided based on specific requirements.
Q5: Do you provide installation design support?
Yes, we provide free technical design drawings and structural layouts based on your specific site environment.
Q6: How do you handle after-sales service and support?
Each project is assigned a technical team providing remote guidance, debugging, and troubleshooting. On-site technical service is also available upon request.
LYRA LED
