❓ Frequently Asked Questions
Q1: What is the delivery time?
A: Finished products are ready within 15 working days after the deposit is received. For modules, the delivery time is approximately 7 days.
Q2: How long is the warranty period?
A: We offer a 3-year warranty for non-artificial damage.
Q3: Do you have products in stock?
A: Yes, we maintain stock for common products to ensure quick delivery.
Q4: How are freight costs calculated?
A: Shipping costs depend on the weight and volume of the order. We will select the most cost-effective and safe shipping method based on your specific quantity.
Q5: How does your facility ensure quality control?
A: Quality is our priority. Every product is fully assembled and undergoes rigorous testing before being packed and shipped.
Q6: Is technical support provided after sales?
A: Yes, we provide comprehensive after-sales service including technical guidance and maintenance support to ensure your display performs optimally.